“We’re in business and have to deal with technology just like you. We don’t like bad service, outages or downtime anymore than you do!”
We understand much of the difficulties our customers face. We see your IT problems in our day to day work but also, we face them too.
We understand when servers need to stay up and going because we have servers that need to stay up 24/7 ourselves! We understand how important productivity is in a competitive environment and how quickly that degrades without systems in place.
It is now EXPECTED that information will be delivered QUICKLY, on schedule, and WITHOUT DELAYS. We understand this so we take our role seriously in keeping your systems up and running. We strive to continuously deliver on that expectation.
Our role is to help you be a success and if you work with us and don’t get that impression please let us know. Our staff are trained to be courteous and attentive to your needs. We strive to get information or a solution to you in a timely manner and described in simple terms.
We will do our best to:
• Listen carefully as you describe your technology issues
• Help you choose the right solution to match your needs
• Provide a timely response to your needs
• Guarantee all of our products and services
We look forward to working with you and hope that you’ll feel the difference that Incommand works hard to offer you.